Unable start class in desktop

General
1

I am facing trouble to start class in desktop platform but it is easily open in the mobile app. How this problem will be resolved.

2

Thanks for reaching out! If you’re facing trouble “starting class” on desktop, it could mean different things like going live, opening the class folder, or accessing features like study material or recordings. To help you better, please confirm what exactly isn’t working. Meanwhile, try these steps:

:white_check_mark: Quick Fixes for Desktop:

Clear Browser Cache:

  1. Open Teachmint in your browser.
  2. Click the three dots in the top right corner.
  3. Go to More tools > Clear browsing data.
  4. Select Cookies and other site data and Cached images and files.
  5. Click Clear data.

Other Tips:

  • Restart your computer – this can fix temporary glitches.
  • Use Incognito mode – sometimes extensions interfere with loading.
  • Update your browser to the latest version.
  • Check page zoom – ensure it’s at 100%:
    • Click the three dots in the corner.
    • Find the Zoom option.
    • Reduce it using the – button if needed.

Still not working? Please share a screenshot or short screen recording, or reach out via the app for faster support. We’re here to help!